For: admin · end-user

Delete a record

Records are soft-deleted by default. Hard delete requires admin + dual-control.

Open the record and click the ⋯ menu → "Delete". The record is moved to Deleted state.

Deleted records remain in the database and are recoverable from /modules/*/deleted for 30 days (Free/Team), 90 days (Business), or configurable up to 7 years (Enterprise).

Hard delete: tenant-admin opens /settings/data-retention and requests a hard delete. A second admin must approve within 72 hours, after which the data is irretrievably removed.

Still stuck? Open a support channel or talk to our team.